> What Our Customers Say

What Our Customers Say

In all of my years dealing with insurance agents and companies, this agency is by far the best! Everyone you deal with here is friendly, professional, knowledgeable and detailed. They are there to help you no matter what you need. Very trustworthy and helpful. I have been with this agency over 15 years and I would not go anywhere else. Byrd Agency is the best!

Amy W.

If you want great service you can’t go wrong with the Byrd Agency. They are always quick to respond, and offer great advice when trying to find the right policy for your family. 5+ stars

Andy P.

The Byrd agency is great. Any time I call I get an actual person or someone calls me back as soon as soon as possible. They are knowledgeable and have had consistently great customer service since I started using them years ago.They recently helped me with getting a cracked windshield fixed, which prompted this review. I feel they should get the credit they have earned for years.

Bryan T.

I’ve been with The Byrd Agency for approximately 35 years and have always had excellent service. They are very responsive to my needs as a policy holder. Jessica, Jeremy, and the entire staff have always gone the extra mile to take care of my needs. Thanks!!

Carl C.

Been with this trusted agency since 1968.

Catherine M.

I have been with the Byrd Agency (Nationwide) since I was 16, and have never once had a single issue with them. Their staff is always available either by phone or email, they are knowledgeable and I never have to tell them how to do their job (unlike some other companies …) Additionally, I had an issue with the corporate iPhone app, and called the location after having no luck with the corp IT team – and it was fixed within the day. It also doesn’t hurt that their rates and coverage far exceed any other company I’ve vetted in the last 12 years of doing business with them. Very happy customer right here!

Cory S.

We have used this agency for over 40 years. Best in the business. Just saying.

Danny B.

I’ve been with the Byrd Agency since I moved here 15 years ago and I’ve been so happy with any and every encounter I’ve had with the staff and my insurance policies. They are always so helpful and polite, kind, and just wonderful people. My policies are very good and very reliable and I wouldn’t change my insurance with the Byrd Agency because I’ve only had great experiences. Thank you all!

Florence P.

They have done a great job any time I had an issue, claim, or just needed information. I have been with other insurance agencies and none of them have come close to Nationwide. Nationwide is the best, and the Byrd Agency is at the top of the list. They are by far the best agency I have had…thank you

Ir. H

Our organization recently switched our commercial insurance needs to Byrd Agency. Their customer service and attention to detail has been second to none. They have answered every question and thoroughly verified we had the correct coverage. We recommend the Byrd Agency for all your insurance needs!

Kimberly S.

This company has been a blessing to my family in many ways. Not only is our insurance affordable they will answer any and all questions, and I have had many with 3 teenage sons, lol. EVERYONE that I have dealt with at the Bryd Agency has been patient, kind and quick to respond. I am thankful for the day I started calling around to find another insurance agency. I will be staying with this one!!!!

LeeAnna B.

The Byrd Agency is the best they treat everyone like family and are always there when I need them. As a business owner, I need things in a timely manner and the Byrd Agency always delivers. On a personal note, they are all extremely responsive and attentive to all of my needs. I would recommend them to anyone and everyone!!! Side note Shane is a rockstar on the business side!!!!!

Matthew Cole

Customer Service is incredible!

Pete S.

The Byrd Agency has had the best Agents I have ever had. Not only knowledgeable but they go the extra mile to make sure all your needs are met,you understand what your getting or what’s going on with your insurance policy and your truly satisfied. What I like most is they are family oriented , personable and make you feel like family. They have really set the bar and I am grateful. Thank you Everyone @ the Bryd Agency and a special thank you To Shane who helped me most recently with some policy changes.

Tara F.

I have been with the Byrd Agency now for 21 years. The staff is very friendly. They will take the time to sit down with you and discuss any issues you may have, or if you have any questions about your coverage.